DOMINUS GOLF ORDER POLICY
Shipping Methods
Dominus Golf ships packages using the following methods:
USPS Priority, UPS Ground and Air. We are sorry, but we are not able to ship
under your account number.
Shipping Timeframe
We cannot make rush deliveries to PO Boxes.
We cannot guarantee when an order will arrive. Consider any
shipping or transit time offered to you by Dominus Golf or other parties only
as an estimate. We encourage you to order in a timely fashion to avoid delays
caused by shipping or product availability.
USPS Express Mail
Guarantees that the product will be delivered within two business days anywhere
within the domestic US after it has left our facility.
Orders to Canada are
shipped via Priority Mail International. Canadian customers are responsible for
all import duties and taxes imposed by their country. Canadian customers should
check with their local government concerning such charges.
SALES TAX
Sales tax will be charged on your order for delivery within Utah
(6.85%)
DOMINUS GOLF RETURN POLICY
Dominus Golf offers a 30-day money back guarantee! If any
Tour Pure product does not improve your game, Dominus Golf will exchange or
refund the product purchase price for items purchased through our call center
or website within 30 days of product receipt. The customer will pay for freight
on all non-defective merchandise. All returns are subject to a restocking fee
of $15.00.
If you are with in the 30 day money back guarantee and would
like to return your Tour Pure purchase, please use your order number as the RA#
and send the product back to the below address.
Please put the RA# on the outside of the box, or on the actual shipping
label. We suggest that you get a tracking number for your return shipment so
that you can verify that the product was returned. In order to issue the
refund, we will need verification that the product was sent back (tracking
number) or the actual product. If there is no tracking information to verify
the return or we do not receive the returned product, we cannot issue a refund.
Dominus Golf
223 Washington Blvd
Ogden, Utah 84404
On any returns that
included custom work, the price of the customization cannot be refunded.
If you choose to return your Tour Pure, you MUST include a
copy of your original receipt with your return, or a note that includes your
invoice number, name, address, phone number, and email address. Please also let
us know your reason for the return. Your account will be credited for the price
of the club(s) you ordered. Once we process your return it will take 5-7
business days for the funds to show in your account, depending on your bank.
RETURN SHIPPING
UPS ground shipping
will be covered by Tour Pure on warranty and defective returns only. Customers
are responsible for shipping all returned merchandise back to Dominus Golf. Customers are requested to appropriately pack
the returned items in the original box and use adequate packing material. All
returns must be shipped freight prepaid.
Dominus Golf will not accept returns on items where the
customer induced dings, chips, tire marks, deep scratches, unusual rusting or
excessively bent shafts. Should we receive returns that are damaged as
previously described; the customer will be responsible for shipping costs to
return the incomplete return.
Please send your returns and correspondence to:
Dominus Golf
223 Washington Blvd
Ogden, Utah 84404